Wager cancellations are limited to 20 wagers a day and 200 a month or $5,000 a day and $25,000 a month, whichever comes first. Some states have additional restrictions. Wager cancellation limits will update in real-time as you cancel wagers.
New York: Cancellation requests for amounts over $500 on Win, Place, or Show pools and over $50 on any one combination in multiple, exotic, or super-exotic pools cannot be canceled directly. Please message us to speak with a live agent.
Virginia Residents: Wagering transaction cancellations are limited to $250 online at TVG.com. All wagering transaction cancellation requests over $250 must be reviewed and approved by a TVG customer relations supervisor and will be reported to the VA racing commission.
New Jersey Residents: When canceling wagers the base amount per wager cannot exceed $500, and a total of $5,000 per day or $15,000 per month, and supervisors cannot make a cancellation override for this.
TVG does not guarantee the cancellation of a wager. Future wagers and wagers placed on Hong Kong tracks cannot be canceled. Cancellations that, in the opinion of TVG management, may cause substantial altering of odds, prices, or betting totals will be denied.
For additional information on cancellation restrictions please email us at Support@TVG.com or click "Message Us" at the top of the support center page.