Please follow the instructions below on the process of issuing a withdrawal on the TVG mobile app, or the TVG mobile website. To view our available withdrawal options, please review the following article: Withdrawal Options
To request a withdrawal on a mobile phone, please begin by selecting More located on the bottom right-hand corner of the page, then please select Withdraw.
These selections are displayed below: 
Select the preferred method with which you would like to issue your withdrawal. Once you have selected your preferred withdrawal method simply enter the amount you would like to withdraw and then tap Authorize Withdrawal.
If you are having problems issuing a withdraw, please click the Message Us button from the support center, or email us at support@tvg.com.