As an added Responsible Gaming feature we offer our customers the ability to set their own desired deposit limits based on specific daily, and monthly settings set for each deposit method. To set deposit limits you will need to be on the desktop version of the site. (To reach the desktop site from the mobile app, simply select More from the lower right-hand corner, and then select Go to Desktop.)
Once on the desktop view at TVG.com, please select the Account icon in the upper right-hand corner of the page. From the resulting drop-down menu, please select Deposit to reach the full deposit page.
Once you have reached the Deposit page, please select the tab atop the page titled: Payment Management. This is indicated in the photo below.
Once on the Payment Management tab, please select eCheck or Credit/Debit Card, depending on which deposit option you wish to apply your new limits. To edit the deposit limit itself, please select the Edit button, which is located on the right-hand side of the deposit limits.
The Edit feature is indicated in the photo below:
Once you have selected Edit, simply type in the amount you would like to set for this particular deposit limit and click Save.
You will then receive a success message indicating the updated deposit limit and the time required for the change to take effect. Please note, decreases will go into effect immediately after updating your deposit limit, while increases to your deposit limits do not take effect for one calendar week.
You cannot increase any deposit limits that have been directly imposed by TVG. If you would like to increase these limits please send us an email at Support@TVG.com.