If the product that you purchased is part of our Free Past Performance Program, and you have met the requirements for a refund of the purchase cost, you will be refunded the following day for any duplicate products as well. If the product is not covered by the program, or if you have not met the requirements for a refund, you will want to contact Equibase who hosts our handicapping store. You can contact them by phone at 1-800-333-2211 or at their email address Feedback@Equibase.com and they will be happy to assist you.