In order to view video streaming you will need to have the current version of Adobe Flash Player enabled. Below is a link to Adobe's help page for updating the program.
Volume on the Video Player
In addition to your main computer volume control, the video player has a volume control of its own and a mute option. If you mute the video by clicking the megaphone icon (as pictured in the first picture), it automatically sets the volume to 0% when you unmute it, which looks like 100% since the bar is all one color. Please make sure there is no red "X" over the megaphone, and then drag the volume bar to the right and left to adjust the volume.
Flash Player Blocked
If you have previously blocked the Flash Player you will not be able to watch replays or the live stream until you change this setting. You can adjust your site permissions by clicking the padlock icon in the address bar. You should see a listing there for Flash. Please select "Always allow on this site". After updating this setting, please refresh the page.
If you are still unable to access replays or the live stream please email us at Support.TVG.com or give us a call at 1-888-PLAY-TVG (752-9884) and a customer service representative will be happy to assist you.