After making your first deposit, your first single horse win (or win portion of a win/place or win/place/show) wager will be refunded back to your account (up to $300 in total bet cost) if it loses. Customers who win their first single horse win wager will receive their payout from the track and no refund from TVG. This promotion is valid for 15 days after account creation.
All promotional payouts are wagering credits and are not available for withdrawal. You are, of course, welcome to withdraw any winnings you earn from them. Promotional payouts will not be reflected on your My Bets page as they are credits from TVG and not refunds from the track. You can review your Money Back Special payouts, along with all other promotional bonuses, on your Account Summary. You can find this on the desktop site by clicking Account, then Account Summary.
Allow up to an hour for the promotion to pay into your account after the results are official. Please see the terms and conditions on the promotion's web page for additional information.